Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Return Policy
We prioritize in exceptional customer experience and never compromise on delivering that. We provide a flexible and competitive warranty in the dental industry, aiming to ensure that our customers are 100% satisfied. We are the direct manufacturers, and therefore can take accountability and resolve any issues you may have quickly.
Returns: TBS does not sell any products direct, therefore please refer to your dealer’s return policy for any returns. We do not accept any returns.
Exchange: We would be more than happy to exchange any product bought from our authorized dealer within 30 days. Please include your dealer invoice for any exchange request.
Repairs: We have on-site group of skilled technicians ready to handle your dental instrument repairs. This group possess over 50 years of combined instrument knowledge and can manage a wide range of repairs and refurbishing needs. If for some reason we cannot repair your instruments, we will replace them for you at no additional charge.
Note: Please clean and sterilize all instruments prior to sending them in for repair. All items should be shipped in a puncture proof package and by traceable means to prevent loss. You may replace or exchange an item within 30 days from ship date. To qualify for a replacement, items must be returned in their original packaging with your dealer invoice.
Please contact our customer care team at [email protected] and we’ll be happy to process your request.
19