Unprecedented Support
At TBS Dental, we do things differently, that doesn’t stop with our customer support.
Email Support
You can email [email protected] at any time for support.
Our Customer Service team is available:
Mon-Fri 8:00am – 5:00pm EDT
All inquiries received outside of business hours will be addressed the following morning.
Phone Support
You can call +1(201)743-3090 or tap the phone icon for support.
Mon-Fri 8:00am – 5:00pm EDT.
A TBS representative will be with you to assist with your inquiries.
Lifetime Warranty on Manufacturing Defects
We will replace any and all manufacturing defects for the life of your product. Normal wear and tear and sharpening is not included.
FAQ
Do you sell direct?
No, we sell exclusively through Patterson Dental in U.S. and Canada.
What if I don’t have a Patterson account?
Creating a Patterson account is a quick and easy process that we can assist you with. You can contact your local Patterson Dental branch or contact us for assistance in setting up your account.
How long has TBS Dental been in business?
TBS has been manufacturing Quality Dental Product since 1992.
Can the BOGO promotions be mixed and matched?
Yes, and the free goods item must be of equal or lesser value than the least expensive item in the order.
How long does the warranty last?
TBS Dental items have a lifetime warranty against any manufacturing defects.
How do I register for the warranty?
Complete our warranty survey: Warranty Survey Link
What do I need to do to maintain the instruments?
You can find details on maintaining your instruments by clicking on the following link : Care Page Link
Who can I contact for more information?
We are available by phone at 201-743-3090, as well as email at [email protected]. Our office hours are Monday through Friday, 8:00am-5:00pm Eastern Time (ET).
Process Replacement